Privacy Policy
Effective date: [EFFECTIVE DATE] · Last updated: [EFFECTIVE DATE]
This Privacy Policy explains how [ZIZA COMPANY NAME, LLC] ("Ziza," "we," "us," or "our") collects, uses, and shares information when you use the Ziza mobile application, the getziza.com website, and any related services (together, the "Services"). By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Information We Collect
Information you provide
- Account information. When you create an account, we collect your phone number, email address, password, username, and display name. Your phone number is verified by a one-time code.
- Profile information. Any optional profile details you add, such as a profile photo or bio.
- Taste and activity data. Your responses to the taste quiz, your verdicts on restaurants (for example "loved it" or "didn't love it"), ratings, saved lists, dietary preferences, and restaurants you mark as visited. This data powers your personal recommendations.
- Content you post. Reviews, photos, comments, dish mentions, list names and descriptions, and any disclosure you make that a meal was complimentary ("comped").
- Communications. Messages you send us, such as support emails or content reports.
- Launch list. If you sign up on our website to be notified at launch, we collect the email address you provide, and use it only to contact you about Ziza.
Information collected automatically
- Usage data. How you interact with the Services — screens viewed, features used, searches performed, and similar app events — collected through our analytics provider.
- Device data. Device model, operating system and version, app version, language, time zone, and identifiers used for analytics and crash reporting.
- Crash and performance data. Error logs and diagnostics that help us fix bugs.
- Approximate location. The Services are currently offered in Irvine, California, and recommendations are based on that market. The current version of the app does not request access to your device's GPS location.
2. How We Use Information
- To provide and operate the Services, including generating your taste profile and personalized restaurant match scores;
- To create and secure your account, including phone-number verification;
- To display your public content (such as reviews, photos, verdicts, and lists) to other users, consistent with the app's features;
- To send transactional communications, such as verification codes, account emails, and service announcements;
- To understand how the Services are used, and to improve, test, and develop features;
- To detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service or Community Guidelines;
- To comply with legal obligations and enforce our rights.
3. How We Share Information
We do not sell your personal information, and we do not share it with third parties for their own advertising. We share information only in these circumstances:
- With other users. Your username, display name, profile photo, taste type, and public activity (verdicts, reviews, photos, lists, follows) are visible to other users as part of the Services' social features.
- With service providers. We use trusted third-party providers to run the Services, and they process data only on our instructions. These currently include providers for data hosting and authentication, phone verification (SMS codes), transactional email, product analytics, crash reporting and error monitoring, and app configuration. If we add payment features in the future, payments will be processed by a payment provider, and Ziza will not store your full card details.
- For legal reasons. If required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect the rights, safety, or property of Ziza, our users, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
- With your consent. Any other sharing will happen only with your direction or consent.
4. Data Retention
We keep your information for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or de-identify your personal information within a reasonable period, except where retention is required for legal, security, or fraud-prevention purposes. Content you posted publicly may be removed from display, but copies may persist for a limited time in backups.
5. Your Choices and Rights
- Access and update. You can view and edit your profile and taste preferences in the app.
- Delete your account. You may request account deletion in the app's settings or by emailing support@getziza.com.
- Email preferences. You can unsubscribe from non-essential emails using the link in the email. We may still send essential service messages (such as verification codes).
California privacy rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, to request access to or deletion of your personal information, to correct inaccurate personal information, and to not be discriminated against for exercising these rights. We do not sell or "share" (as defined by the CCPA) personal information. To exercise your rights, email support@getziza.com from the email associated with your account. We will verify your request and respond within the timeframe required by law.
6. Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you believe a child under 13 has provided us personal information, contact us at support@getziza.com.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encrypted connections and access controls. No system is perfectly secure, and we cannot guarantee the absolute security of your information.
8. International Users
The Services are operated from the United States and are currently intended for users in the United States. If you access the Services from elsewhere, you understand that your information will be processed in the United States, where privacy laws may differ from those in your jurisdiction.
9. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will notify you through the Services or by other reasonable means, and we will update the "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
10. Contact Us
Questions about this Policy or our privacy practices? Email us at support@getziza.com.